Here you can find some answer support you. |
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If you can’t find your answer here, please contact us and one of our support team representatives will be happy to assist you ASAP. |
Question: How can I get the password to download albums?
Answer: You must buy premium membership by click here.
Question: What’s premium membership features?
Answer:
- One year subscription.
- Unlimited downloads Albums, Videos, CD Covers, Wallpapers.
- Instant access to direct download links.
- Free upgrade to all new features.
- Access to all hidden sections.
- Live chat support (Allows you to use instant messaging to contact our support team).
- No Ads, listening online.
Question: How can I activate my account?
Answer: After registration we will review your order information then send to you VIP Access Card on the email address Immediately.
Question: I haven’t received VIP Access Card.
Answer: Follow this step:
- Allow up to 1 hour to get it.
- Still nothing? contact us.
Question: How many account can I have?
Answer: Only 1 account.
Question: Can I share my account with anyone?
Answer: No.
Question: What’s payment methods available?
Answer: PayPal, Vodafone Cash, Etisalat Cash, Orange Money.
Question: What do you mean by Transaction ID?
Answer: If you’ve purchased an premium membership via PayPal, our payment processor has generated a unique Transaction ID to identify your transaction. It’s a 17-character string made up of both letters and numbers. We may request the PayPal transaction ID to look up your purchase, or to verify your account ownership.
Question: I want to subscribe but I do not have PayPal account or E-wallets, what is the solution?
Answer:
- First option you can create a free PayPal account by click here.
- Second option contact us and Ask About “Payment methods“.
Question: Can I purchase any album?
Answer: Yes you can by click here.
Question: Can I test the sound quality?
Answer: Yes you can by click here.
Question: What’s sound quality of free listening?
Answer: Average Bit Rate (ABR) 80 kbit/s ~ 320 kbit/s
Question: What’s the difference between quality?
Answer: Find answer here.
Question: Can I see CD Cover?
Answer: Yes you can see samples 4K UHD | HD
Question: How to download free albums?
Answer: You can download the free albums by using our official program FR Downloader.
Question: What’s the terms of use?
Answer: You can read the terms & conditions by click here.